A PDF template won't make the document: how to fix it

PDF Docs, Invoices + eSignatures · Updated

Short answer

A value contains letters a PDF template cannot print, such as emoji, Polish ł, Greek, Cyrillic, Arabic or Chinese. Use a Word template for those documents, or remove the characters from the column.

  • "We couldn't make that document" explains why. If it is about your plan, press See plans.
  • Make sure at least one field is placed on the PDF.
  • A PDF template only works on the board it was made on, and copies of that board.
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