A field comes out blank or shows N/A: how to fix it
PDF Docs, Invoices + eSignatures · Updated
Short answer
A blank field means the column name in the template does not match the board exactly, or it does not start with Item.. N/A means the column is empty on that item. In emails, spaces and symbols in column names become underscores.
Check these
- Word:
{{Item.Due Date}}must match the column "Due Date" exactly, spaces and symbols included. - Fields like
{{Today}}and{{Board.Name}}need their capitals. - Emails:
{{Item.Due_Date}}, with capitals matching exactly. - Two columns with the same name? The last one on the board is used. Rename one.
- Column names with
}or ending in square brackets cannot be used. - Subitem values running together? Use a table with at least two columns.
Tip: Copy fields from Fields for this board instead of typing them.
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