Mirror Item webhooks: what they do and how to transfer ownership

Mirror Item Multiple Boards · Updated

Short answer

Webhooks notify Mirror Item when an item, column, group, update or subitem changes on a board. You manage them in Board Configuration, and if the person who installed them leaves, transfer ownership so syncing keeps working.

What each webhook does

WebhookWhat it syncs
Item Name ChangedItem name edits
Column Value ChangedAny column value change
Item Moved to GroupMoves between groups
Item DeletedDeletion events
Update Created, Edited, DeletedComments and replies
Subitem webhooksSubitem names, columns and updates

Each webhook has a toggle and a status. Green Active means it is working, red Inactive means it is off. Enable All and Disable All change them in one go. Turning off a board's webhooks is how you set up one-way sync.

Tip: Subitem webhooks can only be created once a subitem exists on the board. Add one subitem first if they show as inactive.

Transfer webhook ownership

Webhooks belong to the user who installed them. If that person leaves the team, loses board access or you want one admin to own them, use Transfer Ownership in Board Configuration. The new owner must have authorized the app and be subscribed to the board to appear in the list.

Transfer Webhook Ownership screen in Mirror Item
Still stuck? Email support@fortimus.co or book a 15-minute call. Don’t have the app yet? Install Mirror Item free.