Question 1

What does Mirror Item Multiple Boards do?

Accepted Answer

It lets one monday.com item live on as many boards as you need and keeps every copy in sync. Edit the item on any board and the changes propagate to all the others, so each team works from their own board without losing a single source of truth.

Question 2

How do I set it up?

Accepted Answer

After installing from the marketplace there are two ways to mirror. Manually: open an item, launch Mirror Item Multiple Boards from the item view, choose a target board and group, set the Add Updates and Add Subitems options, and click Add Item. The item is mirrored in seconds. With automations: on a board click Integrate, choose a Mirror Item recipe (for example “When an item is created → mirror it to a target board and group”), authorize the app, and set the target board and group so new items mirror automatically. Either way, columns with the same name and type on every linked board sync automatically. Full steps and a 2-minute video are in the Help Docs.

Question 3

Do I need to be a developer or admin to use it?

Accepted Answer

No. Setup is point-and-click: mirror items straight from the item view, or use monday.com automation recipes for hands-off mirroring. No code required. You do need permission to add the app (and any automations) to the boards involved and edit access on the target board, which usually means a board admin sets it up.

Question 4

Which column types can it sync?

Accepted Answer

Supported column types are Name, People/Person/Assignee, Status, Date, Timeline, Numbers, Text, Long Text, Files, Dropdown, Link, Email, Checkbox and Connect Boards. A column syncs automatically when a column of the same name and type exists on every linked board. For Connect Boards columns, turn on the Auto-fill Connect Boards Column setting inside Mirror Item so they populate automatically. Computed columns such as Formula and Auto Number are read-only in monday.com and cannot be mirrored. If you need a type that is not on the list, contact support and we will tell you where it stands.

Question 5

Does it support multi-level item boards?

Accepted Answer

Yes. Mirror works with multi-level item boards. You can mirror items to and from them just like any other board.

Question 6

Will it handle hundreds of items or a template-based workflow?

Accepted Answer

Yes. Mirror is built for high-volume boards, and you can drive it from automation recipes so new items mirror automatically, useful for teams spinning up many similar projects or events from a template. If you build the recipes into a board template, re-check them on boards created from that template, as template automations occasionally need re-saving.

Question 7

When I mirror an item, does it update the existing item or create a duplicate?

Accepted Answer

Mirrored items are linked. Once an item is mirrored to a target board, later edits to common columns update that same linked item rather than creating a new one. Common columns sync automatically by matching name and type, so you do not configure each line item by hand.

Question 8

Can your team help set up or manage a synced database for us?

Accepted Answer

Yes. Beyond the app, Fortimus offers guided setup and implementation help. Book a free 15-minute call and we will walk through your boards together, or email support@fortimus.co.

Question 9

How does column syncing work?

Accepted Answer

Columns that share the same name and type on every linked board become “common columns” and stay in sync automatically. A change to a common column appears on the linked items on every connected board, and it works both ways.

Question 10

Can I limit which columns sync?

Accepted Answer

Yes, in two ways. To stop a column from syncing across the whole board, give it a different name on one board. Only columns that share the same name on every linked board become common columns, so a renamed one stays local. To exclude a column for a single item, open Mirror Item on that item, hover the column chip in Common Columns and remove it; it stops syncing for that item while everything else keeps working, and you can re-include it anytime from the settings (gear) icon.

Question 11

Is the sync one-way or two-way?

Accepted Answer

By default common columns sync two-way, so an edit on any linked board flows to the others. To make a board one-way, open the app’s third tab, Webhook Management, enable editing, and disable the webhooks on the board you do not want changes to sync back from. For example, to sync Board A to Board B only (and not B back to A), disable the webhooks on Board B.

Question 12

How many boards can I mirror to?

Accepted Answer

There is no hard limit. Mirror is built for scale. Because we do not cap the number of boards you can share an item to, you get more than 3x the usage of other apps: with Mirror, 1 item shared across 3 boards counts as just 1 item against your license, whereas other apps count that same item as 3.

Question 13

Are subitems supported?

Accepted Answer

Yes. Subitems mirror along with their parent item and the parent-child links are preserved, so checklists and task plans stay aligned across boards.

Question 14

Can I add a subitem as an item?

Accepted Answer

Yes. Just mirror the subitem to another board and it becomes an item there.

Question 15

Can I add an item as a subitem?

Accepted Answer

Yes. First mirror the item to another board, then select it with the checkbox option and convert it to a subitem under a parent of your choice.

Question 16

Do updates and comments sync too?

Accepted Answer

Yes. Updates and comments are mirrored across boards so the full conversation history appears on every linked item and your team never misses a discussion. Just ensure the user has authorized the app. To authorize, ask the user to visit the app; they will be prompted automatically. It is a one-time process and is necessary for their updates and replies to sync.

Question 17

What happens if I move a linked item to another group?

Accepted Answer

Item groups stay in sync automatically. Moving an item to a different group on one board also moves its linked item to the matching group on connected boards, when that group exists. No automation needed here.

Question 18

How do I bulk sync existing items?

Accepted Answer

Use the Multi-Item App View. Tick the items you want with the checkboxes on the left, then in the bottom taskbar click Apps, pick Mirror Item Multiple Boards, choose your target board and sync options, and click Add Items to mirror them all at once. For best performance, do up to about 20 items at a time.

Question 19

Is there a free plan or trial?

Accepted Answer

Yes. The free plan lets you mirror up to 5 items so you can try it on your own boards before paying. Paid plans start at $37 per month.

Question 20

Is the item limit monthly, or a running total?

Accepted Answer

It is a running total of the items you are actively mirroring, not a monthly quota that resets. Each mirrored item uses one slot for as long as it stays mirrored. Unlink an item or delete an item to gain your usage count back, and we have automations to do this for you.

Question 21

Do subitems count toward the item limit?

Accepted Answer

No. Only mirrored parent items count toward your limit. Subitems mirror along with their parent and do not consume extra slots, so a parent item plus its subitems counts as one.

Question 22

Is it priced per seat, or once for the whole account?

Accepted Answer

It is a single account-level plan, not a per-seat charge. One subscription covers everyone on your monday.com account. You are not billed per user.

Question 23

How do I know if I’ve hit the item limit?

Accepted Answer

Items above your plan’s limit simply stop syncing. You can see your current mirrored-item count in the Mirror Item panel; on the free plan the limit is 5. If items have stopped updating, the item count is the first thing to check.

Question 24

Can I increase the limit, and what does upgrading cost?

Accepted Answer

Yes. Upgrading to a paid plan raises your mirrored-item allowance, and paid plans start at $37 per month. Automation recipes require the Standard plan or above. Full plan tiers and item limits are on the monday.com marketplace listing.

Question 25

I’m an agency setting this up on a client’s account. How does that work?

Accepted Answer

The plan lives on the monday.com account where the app is installed, so for client work install and subscribe on the client’s account rather than your own. If you would like a hand, our team can guide the setup, book a call or email support@fortimus.co.

Question 26

Does Mirror respect board permissions?

Accepted Answer

Yes. The app mirrors only what the authenticated user is allowed to see and edit, following monday.com permissions and visibility rules.

Question 27

Is my data secure?

Accepted Answer

Mirror is built on monday code, monday.com’s native app infrastructure, so your data never leaves monday.com. There are no external servers in the loop. That means it inherits monday.com’s enterprise-grade security and compliance, including SOC 2, ISO 27001, GDPR and HIPAA. Mirror only accesses the board data needed to keep your items in sync, and your data is only ever stored inside monday.com, never on our own servers. See the Privacy Policy for what we collect, how it is stored and how to request deletion.

Question 28

My columns aren’t syncing, what’s wrong?

Accepted Answer

This is the most common issue, and it is almost always a column mismatch. A column only syncs when one of the same name and type exists on every linked board, Status with Status, People with People, and so on. A column named differently on each board, or one that was later renamed, will stop matching. Formula and Auto Number columns are computed by monday and cannot be mirrored. Line up the name and type on both boards and make a fresh change. The Troubleshooting guide walks through this step by step.

Question 29

My updates (comments) aren’t syncing.

Accepted Answer

This almost always means the person whose updates are not syncing has not authorized the app yet. Authorizing is a one-time step: that user opens Mirror Item from any item and follows the prompt to authorize. An admin can open the user authorization table in the app to see who has and has not authorized, and even notify the person to authorize straight from the app.

Question 30

The target board won’t appear or won’t load when I set up a mirror.

Accepted Answer

This is usually a permissions issue: both you and the app need access to the target board and its workspace, so a board you cannot reach will not show up. To check, click your profile icon in the top right, go to Administration, open Apps, click the three dots next to Mirror Item Multiple Boards, and make sure the app is set to All Workspaces. If it still will not load, contact support.

Question 31

I’m getting duplicate notifications.

Accepted Answer

Because an item is mirrored across boards, a single change can notify you once from each linked board. To stop the duplicates, turn off notifications on any one of the boards the item is mirroring to and from.

Question 32

The app suddenly stopped working.

Accepted Answer

First check monday.com’s own status page at status.monday.com. Platform outages can stop syncing across all apps. If monday is healthy and items still aren’t syncing, re-save the mirror configuration, then contact support if it persists.

Question 33

How do I get help?

Accepted Answer

Email support@fortimus.co, or book a free 15-minute call and we will walk through your setup together. For step-by-step fixes to common issues, see the Mirror Item Troubleshooting guide.

Frequently asked questions

Getting started

Will it work for me?

Syncing & columns

Subitems, updates & groups

Pricing & plans

Permissions & data

Troubleshooting & support