Troubleshooting

A template didn't run or copied the wrong value? Start here.

1 min read

  • Template did not trigger: re-check trigger column type and recipe mapping.
  • Wrong values copied: verify source/target column pairing in the recipe.
  • Connected sync mismatch: ensure both items are connected in the connect column.
  • Subitem inheritance failed: confirm parent columns exist and are compatible.
  • Still stuck: Email support@fortimus.co (include board URL + which automation failed).

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