- Templates not showing: Refresh the board or reconnect your Google account; wait 30–60s.
- Folder not created: You don’t have edit access to the Main Drive Folder (open it in Drive—can you create a folder manually?).
- Files didn’t sync: Make sure there are actually files in that file column.
- Rename didn’t work: Folder was renamed directly in Drive—open the item and re-run the automation or reconnect.
- Still stuck: Email support@fortimus.co (include board URL + which automation failed).
Ask for a feature
Have a workflow edge case or scaling need? Email support@fortimus.co. High‑signal requests often ship in under a day.