The editors

draw.io, Excalidraw and Mermaid, and how saving works.

2 min read

Every diagram opens in a full-screen editor. The bar at the top is the same for all three editors.

The draw.io editor.
ButtonWhat it does
TitleClick to rename the diagram (up to 200 characters).
AIGenerate or change the diagram with AI. See Generate with AI.
DescriptionShow the diagram as an image in the issue description.
HistoryPreview and restore earlier versions.
ExportDownload SVG or PNG, print, or download the source file.
SaveSave to the issue (Ctrl+S). The pill beside the title shows Unsaved changes, Saving... or Saved.

draw.io

The full draw.io editor, with its shape libraries. draw.io's own Save saves to Jira too. When you only view a diagram, it opens in the draw.io viewer with zoom, layers and pages.

Excalidraw

A hand-drawn style whiteboard. The drawing is fitted to the screen when it opens, and Excalidraw's shape-library browser is available. Use the app's Export menu to download it.

An Excalidraw whiteboard.

Mermaid

Write Mermaid code on the left and see the diagram on the right as you type. Zoom with the −, + and 1:1 buttons and drag to move around. Theme changes only how it looks on your screen. If the code has an error, a red banner explains it and the last working diagram stays on screen.

The Mermaid editor: code on the left, diagram on the right.

Important: The Insert Template buttons in the Mermaid editor replace all the code in the box. Copy anything you want to keep first.

Saving and unsaved changes

  • Diagrams save only when you press Save. Closing with unsaved changes asks you to confirm Discard & close.
  • If you close the browser or reload by mistake, your unsaved changes stay in this browser for 14 days. Next time you open the diagram, press Restore changes.
  • If someone else saved the diagram while you had it open, you're told before anything is overwritten, and can choose Overwrite theirs.

Still stuck? Email us a screenshot and your board link, or book a 15-minute call.